Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
There is not an overall number of TOTAL items that a consignor can enter, however, there is a CONSIGNOR NUMBER LIMIT of 300 items so if you would like to enter more items, you will need to start a new consignor number. There will be a maximum number of items accepted into the database for the event (due to space constraints). The earlier you are able to enter your items, the better! We will have to close the system when we reach capacity.
Junior clothing items are limited to the following brands: Abercrombie & fitch, adidas, aeropostale, altered state, american eagle, billabong, bke, brandy melville, charlotte russe, converse, draper james, forever 21, free people, h&m, hollister, jordans, la hearts, levi's, lily pulitzer, lucky brand, lululemon, michael kors, miss me, nike, obey, on the byas, patagonia, pink by victoria secret, polo, southern marsh, southern tide, sperrys, steve madden, the north face, top shop, true religion, uggs, under armour, vans, xhilaration and sports team apparel. We accept boys and girls sizes up to size 20 and junior sizes up to 15 in teen styles. Acceptance of adult sized items in juniors clothing is at the discretion of Rhea Lana's.
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days.
Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labelled items on Drop Off Days. These items will be guaranteed only if they are brought neatly organized and in numerical order.
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labelled items on Drop Off Days. These items will be guaranteed only if they are brought neatly organized and in numerical order.
Yes! Each ticket or pass holder can bring one guest with them to shop. This includes your sister, aunt, friend, neighbor, spouse or parent.
We strongly suggest that you NOT bring your children to the Pre-Sale. With the limitations currently in place, we will be counting the number of people in the store, so children will count toward our capacity. We also want to keep down the sharing of germs and it's hard for children to not touch the toys and such. Just bring a tape measure and their measurements and enjoy the time shopping.
We suggest you set the price at 25-30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Yes, but you will need to enter your items online using that event's website and consignor ID. Each location has a separate database for items sold at that event. Ex. Hot Springs, Benton-Bryant or Conway.
Use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers, please! Items brought on wire hangers will not be accepted until the hangers have been exchanged for plastic.
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! Attach the bag to the toy or equipment. Please write your consignor number on the bag so we can match it back up if they get separated.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We suggest you bring something with wheels (wagon or stroller) or Ikea style bag. We will have laundry baskets and some shopping carts available for us that will be cleaned after each use.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Ironing is not required but wrinkled clothes do not sell well. Remember, the better they look, the more likely they are to sell!
You may enter additional batches under separate consignor numbers until the item entry deadline or we reach maximum capacity. Remember, the Participation Fee is $12.50 per consignor number. Once you have entered 300 items in your batch, you will need to sign up for a second consignor number and start a new batch under this new consignor number for any remaining items. This is different than when you could start a new batch. With a new Consignor Number, your 12.50 participation fee will automatically be deducted and no additional consignor fees will need to be paid at check in.
